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Apprenticeship , Social Media Management

Milan
Full-time
Permanent employee

Short title

Build brand communities on social media

Introduction

Are you deeply immersed in social media, highly organised and passionate about making brands show up consistently and with impact? As an Apprentice Social Media Manager at Pulse Advertising, you will take ownership of the day-to-day social media operations for global brands; from editorial planning and content scheduling to community management and performance reporting.

Working closely with our Senior Social Media Managers, you will be a reliable, detail-oriented team player who understands that great social media is built on precision, consistency and strong client relationships as much as it is on creativity. If you are ready to grow in a fast-paced, international agency environment and build a solid foundation in social media management, we'd love to hear from you.

Your tasks

  • You plan, schedule and publish content across platforms based on editorial calendars, contributing ideas and creative input to help shape content that is accurate, timely and fully aligned with each brand's tone of voice and platform best practices
  • You are the voice of the brand in daily community management: responding to comments, DMs and mentions with care, consistency and a deep understanding of each platform's language
  • You actively foster engagement by building meaningful, long-term relationships between brand and community
  • You support the creation and delivery of monthly performance reports, translating data into clear insights and actionable recommendations for internal teams and clients
  • You continuously monitor social channels, identifying trends, conversations and cultural moments relevant to the brands you manage
  • You collaborate closely with the wider team, contributing to editorial planning sessions and ensuring smooth, timely delivery across all work streams

Your skills

  • You bring 1–2 years of experience in social media management, ideally within an agency environment
  • You have a strong understanding of Instagram, TikTok and broader platform dynamics, and how audiences behave across each
  • You are exceptionally organised and detail-oriented; from captions and emojis to posting times and reporting deadlines, nothing slips through
  • You have a keen eye for detail and take pride in delivering work that is accurate, consistent and polished before it reaches the client or goes live
  • You are confident using scheduling, publishing and social monitoring tools, and comfortable managing multiple clients and deadlines in parallel
  • You are a proactive team player with strong communication skills, fluent in English, and at ease working directly with clients in a professional setting
  • You are creatively curious and have an eye for trends and formats and can translate what's happening in culture into relevant, timely content ideas for the brands you work on

About us

We make advertising meaningful.
 

Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. What we do? We enable brands to win and retain customers on social media, and do all that works for that: influencer marketing, paid social advertising and social media management. By today, we have grown to offices across several countries, and a team of 100+ people, all pursuing that 1 vision. We are thought leaders in our space, and believe in sharing that journey with other people who are ambitious and think big!


As an employer, we stand for equal opportunities and we are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.